Dashboard
Active Bots
12
+2 this week
Total Conversations
1,234
+15% vs last month
Response Rate
98.5%
+2.5% improvement
Avg. Response Time
8s
-1s from last week
Recent Activity
New bot deployed
2 minutes ago
Customer satisfaction milestone reached
1 hour ago
AI model updated
3 hours ago
Performance Overview
Active Bots Status
| Bot Name | Platform | Status | Response Time | Actions |
|---|---|---|---|---|
| Support Assistant | Active | 7.5s | ||
| Sales Bot | Telegram | Active | 8.2s | |
| FAQ Helper | Website | Maintenance | 9.1s |
Bot Builder
Components
Flow Canvas
Drag and drop components here to start building your flow
or
Properties
Bot Templates
Customer Support Bot
Handle common customer inquiries and support tickets automatically
Appointment Booking Bot
Streamline scheduling and appointment management
Order Tracking Bot
Help customers track orders and delivery status
Lead Generation Bot
Qualify leads and schedule sales consultations
Platform Integrations
Messaging Platforms
Third-Party Tools
API Documentation
curl -X POST https://api.supportbot.pro/v1/integrate \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{"platform": "whatsapp", "webhook_url": "https://..."}'
Analytics Dashboard
Conversation Trends
Popular Topics
AI Insights & Suggestions
Response Optimization
Consider adding more detailed responses for shipping-related queries. Current resolution rate is below average for this category.
Positive Trend
Product information responses are performing exceptionally well with a 95% satisfaction rate.
Settings
Account Settings
Security
Notifications
Email Notifications
Receive daily summary and alerts
Performance Alerts
Get notified about significant changes
API Configuration
Usage Limits
Workspace Management
Customer Support
Main support workspace with 3 active bots
Sales Automation
Sales team workspace with 2 active bots
Create New Workspace
Set up a new workspace for your team
Team Members
| Name | Role | Workspace | Status | Actions |
|---|---|---|---|---|
|
JD
John Doe
|
Admin | All Workspaces | Active | |
|
AS
Alice Smith
|
Manager | Customer Support | Active |
Help Center
Get the support you need to make the most of SupportBot Manager Pro
Quick Start Guide
Get up and running with our step-by-step guide to creating your first bot.
Learn moreNeed Additional Help?
Our support team is available 24/7 to help you with any questions or issues you might have.